Industry Perspectives

Henry Edinger

Commercial lines account executive salaries jumped 18.3% in two years. That number should get every carrier's attention. Capstone Search Group's 2026 compensation report reveals something even more te...

Henry Edinger

Insurance carriers are winning the AI strategy. And the technology strategy is working - faster claims, sharper underwriting, lower costs. But here is what I think the industry is overlooking: The ver...

Henry Edinger

Auto insurance shopping rose 10.6% year over year. Property shopping rose 5.3%. And this time, it is not seasonal. It is now the new normal. Here is what makes this significant for carriers: 77% of co...

Experience Design International

Washington just voted 49-0 to modernize insurance fraud enforcement. That unanimous vote should tell you something: Senate Bill 6031 updates a law that has not changed since 2006. Twenty years without...

Henry Edinger

Most carriers digitized their processes. Very few redesigned them. That distinction matters more than most leaders realize. After decades of investment, insurance digital experiences still frustrate c...

Experience Design International

MAIA just launched the Insurance Career Pathway - a program that recruits, trains, and licenses individuals who have never worked in insurance and connects them with nearly 1,000 independent agencies ...

Henry Edinger

Five insurtech startups just made the Forbes Fintech 50 for 2026. Not because of flashy technology. Because they solve real operational problems. One uses agentic AI to simplify health insurance decis...

Experience Design International

A CFO recently asked us: "Why should we hire EDI over one of the Big Four consulting firms?" Here is what we told them: Large firms deploy junior teams who spend the first 90 days learning your busine...

Henry Edinger

Every carrier can buy the same AI tools. So why do some implementations succeed while others stall? Process clarity. If you do not clearly understand your current workflows, layering technology on top...

Henry Edinger

Cloud-based platforms are becoming the industry standard. Guidewire's 22% ARR growth and 280 basis point margin expansion in one quarter confirm the economics are real. But here is what I observe from...

Henry Edinger

Colorado homeowners insurance premiums rose 30% from 2019 to 2023. The state now ranks fourth-highest in the nation. A new bipartisan bill, Senate Bill 49, takes a different approach to this problem: ...

Henry Edinger

Plaintiff attorneys are using AI to review carrier correspondence more thoroughly than ever before. Florida data shows loss adjustment expenses averaging $9,934 for litigated claims versus $1,576 for ...